FAQ | EtherMail

THE VISION

Frequently Asked Questions

Generic
Read-to-Earn
Early Adopters
Email-as-a-Wallet
$EMT

EtherMail is the first Web 3.0 Email Solution setting the standard for anonymous and encrypted wallet-to-wallet communication.

The EtherMail solution brings users and companies together through incentive-alignment guided by the following foundational principles:

Anonymous communication MUST be possible.
Users should be compensated in proportion to how valuable they are to advertisers.
Users should be able to freely communicate with each other.

The EtherMail solution allows advertisers and users to collectively provide a high quality email marketing and communication experience in which both parties know what they’re getting from each other.

Emails sent between EtherMail users: always end-to-end encrypted.
Emails from EtherMail users to non EtherMail users: encrypted with TLS if the non-EtherMail mail server supports it (most providers such as Gmail, Yahoo, Hotmail, etc, support TLS). Note, since these messages are encrypted but not end-to-end encrypted, Gmail, Yahoo, Hotmail, etc will be able to read these messages and hand them over.
Emails from non-EtherMail users to EtherMail users: unless you use PGP, the email message is encrypted in transit using TLS and stored on our servers using zero-access encryption. However, It is not end-to-end encrypted, and might be accessible to the sender’s email service.

It’s very simple!

If you already have a wallet:

Go to the EtherMail website at www.ethermail.io and click on the "Access" button on the right side of the screen.
Connect your wallet
Read the terms and conditions carefully, and if you agree to them, sign a transaction using your chosen wallet or the new wallet created.
You can choose to enable the "Remember Me" option to simplify future logins.
Once you've signed the transaction, your inbox will be created, and you'll be ready to start receiving emails on EtherMail.

In case you don’t have a wallet, no problem! With our Email-as-a-wallet you can create a self-custodial wallet in under a minute!

use your social log-ins (Google or Apple) and follow instructions here to see how it works.

Yes! You can send emails to email addresses outside of EtherMail, such as Gmail addresses.

EtherMail is launching with a blockchain backed protocol to fight phishing, spam and more. You’ll find more details about it in the Whitepaper as soon as it is released and published on our website.

No, we don’t have any access to user data and neither can we spy on user emails, as they are always encrypted. We are on a mission to protect the privacy and digital rights of our users.

Before our native utility token is launched, all rewards will initially be allocated in EMC, providing an incentivization mechanism to our members. Eventually, these EMC rewards will be converted to $EMT. The EMC : $EMT conversion rate will be defined at the time of token launch, serving as an early adopters incentivization tool to prove the MVP. This conversion rate will fluctuate over time, based on market dynamics.

For the time being users can earn EMCs by:

Downloading our App (200 EMCs)
Reading consensual marketing Emails

Please remember that until a transaction is conducted on the Ethereum blockchain, these coins will be categorized as Not Verified. Performing a transaction on Ethereum will change the status of your accumulated EMCs to Verified.

Currently, the only requirement for sending emails on EtherMail is that you have executed transactions on the Ethereum blockchain. For more information, please visit https://ethermail.io/learn-more/spam-filter

Verified accounts are crucial for maintaining the integrity and engagement of our community. An account is considered validated once it has executed a transaction on the Ethereum blockchain. This process helps to ensure that users are genuine and actively participating, rather than being bots or inactive accounts without any blockchain interactions. If you encounter any issues, our support team is ready to assist at support@ethersuite.io.

You didn’t do any transaction on the blockchain with the wallet connected to your EtherMail account? No problem! You can use our MoonPay DApplet, that transforms your Email account into a treasure chest.

EMCs, or EtherMail Coins, can be accumulated through various activities, such as downloading our app. However, until a transaction is conducted on the Ethereum blockchain, these coins will be categorized as Not Verified. Performing a transaction on Ethereum will change the status of your accumulated EMCs to Verified. It's important to ensure your account is verified before the end of each reward pool period to maximize the benefits.

At EtherMail, we currently recognize transactions conducted on the Ethereum blockchain as the standard for validating accounts. This focus allows us to maintain a secure and consistent validation process. It is very unlikely that a bot will transact on Ethereum because of the gas fees involved and even if they did it would quickly be blacklisted and rate limited thus discouraging this type of misuse. We are always evaluating opportunities to enhance our services and may consider transactions from other blockchains in the future.

In order to add secondary email to your inbox, please see the explainer video here.

To find your affiliate or referral code, go to your EtherMail inbox and click on the EMC icon. You can also find it by clicking on your profile icon in the top right corner of your inbox and selecting 'Help.'

If the FAQ page doesn't provide a solution to your issue, you can contact us by emailing support@ethersuite.io.

Reverse resolution is a new feature that makes it easy for wallet owners to show your Unstoppable Domain in place of your wallet address. Now, you can enable reverse resolution and set a primary domain, so you can highlight your Unstoppable name in place of a wallet address across all your favorite platforms, like EtherMail. To get started, watch this video.

Transferring EMCs to another account is not possible as it would open up vectors for abuse and unfairness to other users.

You can find us on Twitter, Telegram, LinkedIn and Medium. Stay tuned for more updates on our community engagement!

Need more Help?

Send an Email to:

support@ethersuite.io

Frequently Asked Questions

What's EtherMail?

What is the difference between Legacy email providers and EtherMail?

Does EtherMail provide end-to-end encryption?

How do I create an account?

Can I send or forward emails to people who don't use EtherMail?

How does EtherMail prevent me from email attacks?

Can EtherMail employees or engineers read my emails?

What's EMC?

How can I earn EMCs?

Does EtherMail have a spam filter or verification process?

What defines a verified account, and why is it important?

How can I validate my account?

What does it mean when some of my EMCs are marked as Verified and others are not?

Why are transactions on other blockchains not considered valid for validation?

How do I add secondary email?

How do I find my affiliate or referral code?

How can I report a problem?

What is Reverse Resolution?

Can I transfer EMCs to another account?

What are EtherMail's official social media channels?

Need more Help?